News for 'Customer Focus Services'

Where the new jobs in banking are

Where the new jobs in banking are

Rediff.com10 Jul 2019

Digitisation is changing the banking business. This shift has resulted in a change in banking job profiles.

Reliance Jio ups the ante as Adanis keep off big 5G spectrum game

Reliance Jio ups the ante as Adanis keep off big 5G spectrum game

Rediff.com19 Jul 2022

With the Adanis submitting an earnest money deposit (EMD) of just Rs 100 crore on Monday for the upcoming 5G spectrum auction, the apprehension among the rivals that the group is nursing ambitions of being an all-India mobile player has been allayed at least for now. Based on its EMD, analysts say it can buy spectrum worth just Rs 900 crore, whose use will be limited to enterprises and captive networks -- that too is likely only in a few circles where it has its infrastructure like ports, airports, and power stations. While getting all-India millimetre band spectrum of 400 MHz (which costs Rs 2,800 crore) is ruled out, it might choose circles like Gujarat and Mumbai to start with.

Why is Sebi hesitant to ban retail algos despite obvious illegalities?

Why is Sebi hesitant to ban retail algos despite obvious illegalities?

Rediff.com21 Sep 2022

Because they have become too big and pervasive and the time to regulate is long gone, points out Debashis Basu.

Bajaj Finserv MD on new bank licence and focus areas in 2015

Bajaj Finserv MD on new bank licence and focus areas in 2015

Rediff.com6 Jan 2015

Bajaj Finserv has few opportunities and challenges to overcome in 2015.

LVB to become DBS Bank India from Nov 27; Rs 25,000 withdrawal restriction to go

LVB to become DBS Bank India from Nov 27; Rs 25,000 withdrawal restriction to go

Rediff.com25 Nov 2020

The Reserve Bank on Wednesday said the amalgamation of Lakshmi Vilas Bank with DBS Bank India will come into force from November 27 and the moratorium imposed on the crisis-ridden lender will be removed on that day. The RBI issued the statement within hours of the Cabinet clearing the Scheme of Amalgamation of Lakshmi Vilas Bank Limited (LVB) with DBS Bank India Limited (DBIL).

India to have 1 billion smartphone users by 2026: Deloitte

India to have 1 billion smartphone users by 2026: Deloitte

Rediff.com22 Feb 2022

India will have 1 billion smartphone users by 2026 with rural areas driving the sale of internet-enabled phones, a Deloitte study said on Tuesday. India had 1.2 billion mobile subscribers in 2021, of which about 750 million are smartphone users. It is poised to be the second-largest smartphone manufacturer in the next five years. "The smartphone market is expected to reach 1 billion smartphone users by 2026," according to Deloitte's 2022 Global TMT (Technology, Media and Entertainment, Telecom) predictions.

Audi's 3 mantras to set it apart from the competition

Audi's 3 mantras to set it apart from the competition

Rediff.com8 Feb 2022

Audi's strategy seems to point to pushing technology to directly connect with consumers using digital platforms and marketing to synchromesh into one seamless experience, says Pavan Lall.

Over 300 times increase in service tax revenue in two decades

Over 300 times increase in service tax revenue in two decades

Rediff.com27 Dec 2013

Revenue from service tax, which has become a new focus area for Finance Ministry, has grown up substantially by over 300 times in past about two decades.

Festivals boost demand for gig workers as economy opens up: Experts

Festivals boost demand for gig workers as economy opens up: Experts

Rediff.com21 Oct 2021

Amid the ongoing festival season in the country, the hiring of gig workers has zoomed across sectors as the businesses have begun opening up leading to an uptick in consumer sentiments and rising pent-up demand, according to experts. "In the third quarter, with the onset of festive season, we are witnessing a 400 per cent spike in the hiring for gig workers. Earlier, in the first quarter of this year, as many businesses and companies were not operating at full strength, growth was muted. "However, things began picking up and became more promising from the second quarter, as the demand for gig workers across sectors grew," Taskmo, a subsidiary of Quess Corp, co-founder Prashant Janadri told PTI.

Wipro Q1 net profit up 35.6% at Rs 3,242.6 crore

Wipro Q1 net profit up 35.6% at Rs 3,242.6 crore

Rediff.com15 Jul 2021

IT major Wipro on Thursday reported a 35.6 per cent jump in consolidated net profit to Rs 3,242.6 crore for the June 2021 quarter. Wipro had registered a net profit (attributable to equity holders) of Rs 2,390.4 crore in the year-ago period, as per Indian Accounting Standards (Ind-AS). Its revenue from operations increased by 22.3 per cent to Rs 18,252.4 crore in the reported quarter from Rs 14,913.1 crore in the same period last fiscal, Wipro said in a regulatory filing.

Tata Tele to focus on high end of GSM space

Tata Tele to focus on high end of GSM space

Rediff.com21 Apr 2009

The company plans to leverage its tie-up with NTT DoComo to offer many value-added services.

Amazon's next CEO Andy Jassy's India Plan

Amazon's next CEO Andy Jassy's India Plan

Rediff.com15 May 2021

'We look forward to providing great customer experiences in India.'

Swiggy sets up development centre in Gurugram, home turf of rival Zomato

Swiggy sets up development centre in Gurugram, home turf of rival Zomato

Rediff.com10 Sep 2021

Swiggy is rapidly scaling up its technology (tech) teams as the food delivery giant is witnessing strong recovery and growth over the past few months. The SoftBank-backed company is hiring across engineering, product, design, analytics, and data science functions in the next two quarters. Building this team, Swiggy is setting up a new development centre in Gurugram. Its rival Zomato, which had a stellar debut on the Indian stock exchanges in July, is also headquartered in Gurugram.

10 Qs To Ask Before Starting A Business

10 Qs To Ask Before Starting A Business

Rediff.com16 Nov 2021

A company not only requires ample funds to get it started but also the necessary intellectual and emotional tools to make it a success.

'Are we out of the woods? No, but...'

'Are we out of the woods? No, but...'

Rediff.com13 Oct 2021

'But we are much better than what we all had expected and planned, and what all the prophets of doom had predicted.'

4 IPOs to watch out for in 2022

4 IPOs to watch out for in 2022

Rediff.com22 Mar 2022

Once stability returns to the secondary market, companies that have obtained approval from Sebi will start tapping the market.

Nutanix bets big on govt clients, defence projects after Nasdaq debut

Nutanix bets big on govt clients, defence projects after Nasdaq debut

Rediff.com31 Dec 2019

In India, the company serves customers such as stock exchanges, brokers, non-banking financial companies, financial services and insurance, IT and IT-enabled services.

FTA: UK, India not working towards Diwali deadline

FTA: UK, India not working towards Diwali deadline

Rediff.com14 Oct 2022

The free trade agreement (FTA) talks with India are no longer working towards a Diwali deadline though negotiations are progressing well, UK Trade Secretary Kemi Badenoch has said as New Delhi expressed confidence on Friday of an "early date" for a mutually beneficial deal. "There are ongoing negotiations as we know on the FTA. There is interest on both sides to see if we can work towards a deal, an FTA, that is beneficial to both the countries at an early date," external affairs ministry spokesperson Arindam Bagchi told reporters in New Delhi. It came as External Affairs Minister S Jaishankar spoke to his UK counterpart, James Cleverly, and referenced the Roadmap 2030 bilateral agreement signed between Prime Minister Narendra Modi and former UK PM Boris Johnson in May last year, with no specific reference to the FTA.

M&M unveils new logo for its SUVs

M&M unveils new logo for its SUVs

Rediff.com9 Aug 2021

Home-grown auto major Mahindra and Mahindra on Monday unveiled a new visual identity, including a brand-new logo, exclusively for its SUV portfolio, ahead of the launch of its much awaited SUV, XUV700. The new brand identity is in tune with the company's focus to be makers of sophisticated and authentic SUVs. It heralds the strategic shift across Mahindra's SUV portfolio, where we are putting the building blocks in place for a new world with a range of authentic SUVs, the company said in a release.

Goodbye to manual scavenging? IIT Madras develops robots for task

Goodbye to manual scavenging? IIT Madras develops robots for task

Rediff.com9 Jun 2022

Named "HomoSEP", ten units are planned to be deployed across Tamil Nadu and the researchers are in touch with sanitation workers to identify the locations, officials said.

ITC Q3 net profit rises 23% to Rs 5,070 crore

ITC Q3 net profit rises 23% to Rs 5,070 crore

Rediff.com3 Feb 2023

ITC Ltd on Friday reported a 23.09 per cent increase in consolidated net profit at Rs 5,070.09 crore for the third quarter ended December 2022, helped by growth momentum across its operating segments. The diversified company had posted a net profit of Rs 4,118.80 crore during the October-December quarter of the previous fiscal, ITC said in a regulatory filing. Its revenue from operations was up 3.56 per cent to Rs 19,020.65 crore during the quarter under review, as against Rs 18,365.80 crore in the corresponding period of the previous fiscal.

Jio's cashback offer to escalate competition

Jio's cashback offer to escalate competition

Rediff.com7 Oct 2021

Mukesh Ambani-led Reliance Jio has introduced a 20-per cent cashback offer on select prepaid plans, intensifying competition in the Indian telecommunications (telecom) market. Jio is the largest telecom service provider in India, with 443 million subscribers as of July. Jio's cashback offer will drive cross-selling across Reliance's various retail businesses, but the move is also being seen by some analysts as a signal that tariff hikes may not be around the corner just yet.

'GST collections will be Rs 1.3 TRILLION'

'GST collections will be Rs 1.3 TRILLION'

Rediff.com6 Jul 2022

'We revolutionised the system in a manner so that the chances of leakage will be much lower than it was in the beginning.'

Mukesh Ambani's Reliance Retail picks 25.8% pie in Dunzo

Mukesh Ambani's Reliance Retail picks 25.8% pie in Dunzo

Rediff.com6 Jan 2022

Reliance Retail has bought a 25.8 per cent stake in Dunzo, India's leading quick commerce player, for $200 million (around Rs 1,488 crore) as it looks to expand its presence in online grocery delivery business. Dunzo has raised $240 million (about Rs 1,787 crore) in its latest funding round that was led by Reliance Retail Ventures Ltd (RRVL) - the retail arm of Reliance Industries, the two firms said in a statement. Existing investors Lightbox, Lightrock, 3L Capital and Alteria Capital also participated in the funding round.

EV Sales May Cross 100,000 Monthly, But...

EV Sales May Cross 100,000 Monthly, But...

Rediff.com2 Jan 2023

China's covid crisis could provoke a raw material crunch for India's EV industry later this year.

Operators can look at network sharing to deliver high-quality service: Paolo Colella

Operators can look at network sharing to deliver high-quality service: Paolo Colella

Rediff.com21 Mar 2016

The telecom sector is in the midst of another major shift as voice gives way to data.

Tech intensity will help businesses improve productivity: Nadella

Tech intensity will help businesses improve productivity: Nadella

Rediff.com11 Jan 2022

Businesses of various scales can improve productivity and affordability of their products and services by building tech intensity, Microsoft CEO Satya Nadella has said. Nadella noted that organisations globally are undergoing digital transformation amid the COVID pandemic, and that trends like hybrid work, hyperconnected business and multi-cloud environments require "a boundaryless digital ecosystem where trust between different parties needs to be established in real-time". "Digital technology is a powerful deflationary force in an inflationary economy. Businesses - small and large - can improve their productivity as well as the affordability of their products and services by building tech intensity," he said.

India's E-Commerce: Great Leap Forward

India's E-Commerce: Great Leap Forward

Rediff.com8 Jan 2022

Live commerce, quick commerce, group buying, WhatsApp commerce, dukaantech have made their mark.

'A lot has been done between India and the US in the last two years than it was done before'

'A lot has been done between India and the US in the last two years than it was done before'

Rediff.com23 Jun 2023

'With Trump, the relationship was very transactional, whereas with President Biden it is very structured.'

Reliance is 1st Indian co to cross $100 bn annual revenue

Reliance is 1st Indian co to cross $100 bn annual revenue

Rediff.com6 May 2022

Billionaire Mukesh Ambani's Reliance Industries Ltd on Friday reported a 22.5 per cent rise in net profit for the quarter ended March on the back of bumper oil refining margins, steady growth in telecom and digital services and strong momentum in the retail business. The oil-to-retail-to-telecom conglomerate's consolidated net profit rose to Rs 16,203 crore in the quarter ended March 31, 2022 from Rs 13,227 crore, the firm said in a statement. Net profit, however, fell 12.6 per cent sequentially -- breaking a six-quarter chain of quarter-on-quarter improvement.

A 3-pronged battle to grab 244 mn telecom subscribers

A 3-pronged battle to grab 244 mn telecom subscribers

Rediff.com15 Nov 2017

Bulk of these customers use 2G phones and are still focused on voice services and might prove useful for both Bharti Airtel and the Idea-Vodafone combine.

Videocon pulls the plug on telecom services in 3 circles

Videocon pulls the plug on telecom services in 3 circles

Rediff.com2 Sep 2013

Trai data show the company has no subscribers in Uttar Pradesh East & West and Bihar

Fiat Chrysler to set up global digital hub in Hyderabad

Fiat Chrysler to set up global digital hub in Hyderabad

Rediff.com16 Dec 2020

Auto major Fiat Chrysler Automobiles (FCA) on Wednesday said it will invest $150 million (around Rs 1,103 crore) to set up a global digital hub in Hyderabad to help the group develop new technologies to cater to its automotive operations across the globe. The facility, which is FCA's largest digital hub outside of North America, would create nearly 1,000 jobs by the end of next year.

MG Motor ties up with Jio for its upcoming mid-size SUV

MG Motor ties up with Jio for its upcoming mid-size SUV

Rediff.com3 Aug 2021

Customers of MG's upcoming mid-size SUV will benefit from Jio's widespread internet outreach, along with the connectivity, not only in metros but also in small towns and rural areas, MG Motor said in a statement. "Technology and innovation are leading the connected car space in the automobile industry.

The bank branch is dead; long live the branch

The bank branch is dead; long live the branch

Rediff.com22 Nov 2020

Banks now ride on what is defined as a "banking outlet". This is a fixed-point service unit, manned by either the bank's staff or its business correspondent (BC), where all kinds of services - acceptance of deposits, encashment of cheques, cash withdrawal or lending of money - are provided for a minimum of four hours per day, for at least five days a week. Banks are now turning to reposition the manner in which they acquire customers, report Abhijit Lele and Raghu Mohan.

What India Inc says about Budget 2022

What India Inc says about Budget 2022

Rediff.com2 Feb 2022

Finance Minister Nirmala Sitharaman on Tuesday unveiled a Rs 39.45 lakh crore Budget with a view to fire up the key engines of the economy to sustain a world-beating recovery from the pandemic. This was Sitharaman's fourth Budget. While the taxpayers were left in the lurch, once again, was she able to cheer Corporate India?

Reliance net profit jumps 46% in Q1

Reliance net profit jumps 46% in Q1

Rediff.com22 Jul 2022

Billionaire Mukesh Ambani's Reliance Industries Ltd on Friday reported a 46 per cent jump in net profit for the three months ended June on the back of bumper earnings from oil and telecom businesses. The oil-to-retail-to-telecom conglomerate's consolidated net profit rose to Rs 17,955 crore during April-June period -- the first quarter of 2022-23 fiscal year -- from Rs 12,273 crore in the year-ago period, it said a stock exchange filing.

PE major Advent snaps up Eureka Forbes for Rs 4,400 cr

PE major Advent snaps up Eureka Forbes for Rs 4,400 cr

Rediff.com20 Sep 2021

After a long wait, the Shapoorji Pallonji Group has closed the sale process of its consumer durables business under the Eureka Forbes label by picking the American private equity fund Advent International's Rs 4,400-crore offer for a 72 per cent stake. The sale process, which began in November 2019, will help the over 156-year-old SP Group pair the debt pile and sharpen the focus on the flagship construction and engineering business under Afcons. The valuation of Rs 4,400 crore for a 72.56 per cent stake is is at an enterprise level and subject to closing adjustments and also includes an open offer for the remaining stake after the demerger and listing of Eureka Forbes, the SP group said in a statement on Sunday.

'It's the 25 years ahead of us that make us really excited'

'It's the 25 years ahead of us that make us really excited'

Rediff.com7 Aug 2020

India is today the second-largest telecom market in the world with over a billion customers and close to 600 million Internet users. New connections are available on the tap, calls are virtually free and it's hard to imagine anyone without a mobile phone today. Globally, there would be few parallels to this success story that truly democratised telephony and empowered a billion-plus people, observes Airtel's Sunil Bharti Mittal.

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Hindujas sell health care unit to Baring Private Equity for $1.2 billion

Rediff.com11 Aug 2021

Hinduja Group's business process management entity, Hinduja Global Solutions Limited (HGS) said on Wednesday that it has entered into definitive agreements to divest its Healthcare Services business to funds affiliated with Baring Private Equity Asia (BPEA), at an enterprise value of $1.2 bilion. The deal is subject to closing adjustments, and is expected to complete within 90 days, subject to shareholder and other regulatory approvals. "The cash that will come in as a result of this transaction will be deployed to growing the business as well as looking at buying some capabilities...where capabilities are important for being able to do a good job of customer experience transformation.